
#4 Vet in Camden, Greater London
Beaumont Sainsbury Animal Hospital is a veterinary nurse training facility, and multiple reviews describe appointments involving student vets with oversight from a senior vet. Based on the latest reviews, the clinic is often used for small mammals (rats, guinea pigs, chinchillas) including dental work and surgery, and some owners describe being kept closely informed about procedures and medication. A recurring counterpoint in recent feedback is frustration with billing and payment processes: several reviewers describe paying upfront (including at booking), delayed insurance paperwork, and disputed or unexpected charges.
Concrete specifics mentioned in reviews include: a chinchilla treated for tooth problems with detailed pre-op history-taking and medication instructions; rat surgeries and check-ups; a senior vet doing a thorough dental examination and explaining options; and complaints about being asked to pay before the appointment and about slow handling of insurance documents.
Services and capabilities mentioned in the available sources include
Pricing mentioned in the latest reviews
Named individuals and roles mentioned
Student involvement is mentioned in multiple reviews
4.4 stars from 614 reviews. - Strong small-mammal experiences (rats/guinea pigs/chinchillas), including surgery and dental issues: owners mention rodents coming in for surgeries and check-ups, and a chinchilla recovering well after treatment for tooth problems.
Note: Showing the 5 most recent Google reviews out of 614 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
This place is all about the money and it gives me the ick. They are SUPER expensive and you have to pay everything up front, which is fine but when they continually take 4 weeks to get around to signing an insurance document so you can claim back it's too much! I also don't know any other vet that insists on you paying when booking on the phone. Im going back to my old vets who are a little further away but I didnt feel like they were just in it for the money. Shame.
2 weeks ago
My main issue with Beaumont is the lack of accountability and communication, particularly around billing. I paid £55 upfront for my appointment. After I had already left the clinic, I was then sent an additional invoice for an “extended consultation” that was never discussed or agreed to. When I queried this, Beaumont ignored my email for three weeks. It was only after I followed up and held them accountable that the charge was reviewed and removed. This delay had real consequences. While my money was tied up, I was unable to pay to have my cat examined elsewhere, which is unacceptable when a veterinary practice should be prioritising animal health and welfare. There also appears to be an excessive focus on money upfront, with rigid payment policies and last-minute cancellations. If appointments can be cancelled due to prioritised emergencies, a deposit system with the balance paid after the consultation would be far more appropriate. During the visit itself, only a student vet carried out basic checks (temperature, heart rate, abdominal palpation), followed by a brief discussion about diet, which did not justify an extended consultation charge. This experience is a clear decline from my visit two years ago, when the practice felt far more focused on care rather than billing. I would recommend others seek a veterinary practice with a stronger ethos, clearer communication, and a genuine priority on animal welfare.
3 weeks ago
Amazing professional staff and care. Have been bringing my pets there for 27 years.
a month ago
We used to come to this vet around 10 years ago and continued to once we got a new puppy. This was my first choice without fail. However, in recent years they have become ridiculously overpriced. In August their consultation ONLY fee was £55. I went to book an appointment and its gone up £3. The level of care here used to be outstanding for the animals. Now its just all half hearted. My dog was not checked properly as i paid for a full health check up and the vet or nurse did not do that. I just booked my fur baby another appointment and attatched photos of her sore paws, only to be told “we now require payment before the appointment”. Sorry i booked for 2 weeks away, why on earth would I need to pay for a service I am yet to receive. I just feel its become a business just about the money not the animals. £55 for antibiotics when after doing my research, in reality they are 40% cheaper… yet the vet charge an over excessive amount. Unfortunately I have been looking all week to find a new vet but its not that easy. Its a shame as Beaumont was always the place to go. Please sir/madam I do not require any response regarding payments or influx in prices as I just wanted to voice my honest opinion which isn’t heard properly through reception or email.
a month ago
My feisty chinchilla was laid low with tooth problems but after treatment is fit and well. The history taken before the op was thorough and detailed. I was kept informed throughout and meticulously advised on her meds and how to administer. So much care and trouble has been taken every step of the way. I have not, in 20 years of keeping chinchillas, encountered such a high standard of care. Thank you, lovely people :)
2 weeks ago
Fantastic vets for rats and rodents. I have had several rats over the years and all have come through this practice for surgeries and check ups. They are so knowledgable, efficient and always put the wellbeing of your pet first. I highly recommend for any rat owners out there looking for a trusted and reasonably priced vet. (Special thanks to Sophia for being extra kind and gentle with my little baby!) 🐀
a month ago
I recently registered with Beaumont Sainsbury’s Animal Hospital after moving back to North London with my 16-year-old dog. The online booking system confirmed my appointment, but I was later told they would not see us unless my previous vet immediately transferred records, despite my dog experiencing severe night-time breathing difficulties. For a senior dog in distress, this rigid policy felt unacceptable. When we finally saw the vet, the consultation was rushed. The vet quickly suggested extensive tests costing over £1,200, which I could not agree to, so we proceeded with a blood test instead. My dog was taken away for over 30 minutes, returned with three legs shaved and bandaged, yet no blood was successfully drawn. I have never experienced such poor technique before. My dog has had many vaccinations and blood tests in his life, and no vet has ever failed to collect a sample. In the end, I was charged around £130, given medication that made no improvement, while my dog suffered unnecessary stress. The receptionist was more focused on payment than care. I will not return and urge others to think carefully before trusting this clinic.
a month ago
Amazing team of vets and nurses. They go above and beyond in terms of hospitality and treatment for my guinea pigs. They’re very transparent and communicate every detail that I need to be aware of, and very accommodating as well as I am quite an anxious pig mum. Will continue trusting them with my guinea pigs’ care.
2 months ago
The student Vet was very thorough however as expected unable to make decisions. Christiania the senior Vet was amazing and caring natural with my dog which can be aloof. She did a thorough dental examination of the teeth and explained in detail the management and pros and cons. Thank you. The clinical rooms are too small and looked shabby need upgrading. My only criticism is the reception staff looked stressed and not friendly. No smiling or greeting. The front desk reception is the first impression of a place and this has to improve in communication skills and welcoming approach
7 months ago
I was referred to Beaumont Sainsbury Animal Hospital last year when my vet was unsure what was going on with my Guinea Pig. Every member of staff we saw, it was obvious how knowledgable they were about Guinea Pigs and how much they care. I knew that Terry was in safe hands whilst he stayed there. Sadly Terry was very unwell and wasn't responding to the treatment so we sadly had to make the decision to say goodbye. We were able to give him lots of cuddles and I felt under no pressure to hurry up, which I really appreciated. Thank you to everyone who cared for my sweet Terry pig.
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