Medivet Hampstead Village

Medivet Hampstead Village is part of the Medivet group and provides routine small-animal care for cats and dogs. The clinic lists on-site diagnostics including an in-house lab, X-rays, ultrasound and ECG, alongside nurse clinics, home visits, dentistry, and ISFM Silver Standard Cat-Friendly Clinic accreditation. Recent feedback is mixed overall, but the more recent comments are largely positive, often praising the team’s caring manner, professionalism, and continuity of seeing the same vet.

Services

•Routine appointments and nurse support: The clinic lists 15-minute consultations and nurse clinics. Recent reviews describe the team as professional, kind and caring, with one owner saying regular access to the same vet makes visits less stressful for their dog.
•Diagnostics on site: Listed facilities include an in-house laboratory, X-rays, ultrasound, and ECG.
•Dental care: Dentistry is available.
•Cat-friendly care: The practice holds the ISFM Silver Standard Cat-Friendly Clinic Award. One recent owner said their Bengal cat stayed calm during a consultation with the main vet.
•Visits and emergency arrangements: Home visits are listed, and out-of-hours care is provided via Medivet 24 Hour Hendon.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. The listed out-of-hours consultation fee is £130 at the named emergency provider, and phone assessments for out-of-hours are listed as free. Reviews also include one complaint about being asked to book and pay for a consultation before medication would be supplied.

People

•Grant (main vet): Named very positively in a recent review as kind and gentle, with one owner saying they feel comfortable with him and trust him with their cat.
•Emma (vet): Named in an older negative review that criticised her manner during a consultation.
•Wider team: Recent reviews also praise the reception staff as patient and nice, and describe the broader team as friendly, caring, and professional.

Reviews

Google reviews show 4.4 stars from 228 reviews. Recent feedback is mostly positive, with a couple of clear negative complaints.

•Several recent reviewers praise a friendly, caring and professional team, with positive comments about both clinical staff and reception.
•Continuity is a recurring strength in newer reviews, with one client valuing that they usually see the same vet, making visits easier and less stressful for their dog.
•Specific positive examples include thorough support for an anxious dog and a calm experience for a Bengal cat during handling.
•Negative comments focus on costs and prescription policies, including one reviewer who felt they were pushed into paying for a consultation before medication could be supplied, and an older complaint about Emma’s manner.

Reviews for Medivet Hampstead Village

No VetsCompared reviews yet

Reviews from pet owners who enquired with Medivet Hampstead Village through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 228 we track in total. Recent reviews may not be representative of overall sentiment.

simona calzavara

1 month ago

Friendly and clean environment, staff at reception always patient and nice The main vet Grant is so kind and gentle that even my lovely Bengal cat managed to stay calm in his hands! He is brilliant and I really feel comfortable with him , highly recommend it , I trust them a lot ❤️

Charlotte Brown

Wonderful care provided by professional team who clearly love animals. The best thing is that we always see the same vet, less stressful for our dog and no need to go through the whole medical history each time. Would highly recommend. A safe pair of hands.

Ali Halil

Very professional kind and caring

Jean Dale

wonderful staff who are so caring to you and your fur babies.who are absolute a pleasure to deal with. give five stars and highly recommend.

John Sidel

2 months ago

7 months ago

Jason Solan

Nads L

HAVE TRANSFERRED MY DOG AND WILL NEVER ATTEND AGAIN AFTER 8 years since they became Medivets. Very disappointed with the service at Medivet Hampstead. They refused to accept a legitimate prescription from our regular vet in Colchester for my sick dog and insisted that the only way they would help was if we booked and paid for a consultation with them and purchased the medication directly through their practice. When your pet is unwell, the priority should be getting them the treatment they need—not creating unnecessary appointments and costs. It felt very much like a money-making tactic rather than any genuine concern for the welfare of the animal. In contrast, Village Vet were happy to have the prescription sent from our vet and treat it as an emergency, focusing on getting my dog the medication he needed without unnecessary barriers. A very disappointing experience that left a clear impression that profit was being prioritised over patient care. I would not recommend.

Aries Cheng

10 months ago