Specialist Vets in Camden

## Summary Creature Comforts (this branch) operates as part of the wider Creature Comforts brand (reviews mention multiple “locations” and an app), and appears set up for both routine care and complex procedures. The clinic’s own information highlights on-site diagnostics (including imaging and an in-house lab) plus advanced options like endoscopy and keyhole surgery, while recent reviews describe hands-on treatment for allergies, tumour removals, a toe amputation, and eye surgery. Owners also point to practical, experience-shaping details: calm, clear communication during stressful procedures, detailed feedback during appointments, and responsive support via the clinic’s app/live chat. ## Services Based on the clinic website summary and the latest reviews, services mentioned include: - **Consultations** and **urgent care**, plus **emergency care** (with **out-of-hours emergencies routed to partner providers**, as stated on the website) - **Vaccinations** - **Surgery**, with specific procedures referenced in reviews including: - Tumour removal - Toe amputation - Eye surgery - **Ophthalmology** (listed as a specialty on the website) - **Keyhole surgery** (listed as a specialty on the website) - **Dentistry**: “Dental, Scale and Polish” (website) - **Diagnostics and imaging** (website), with facilities listed including **in-house lab**, **X-ray**, **ultrasound**, and **endoscopy** - **Neutering** (website) - **Microchipping** (website) - **Travel documents** (website) - **Non-cosmetic grooming** (website); reviews also mention **paw/feet trimming** for a puppy - **Behaviour advice** and **nutrition guidance** (website) - **Parasite control** and **pharmacy / on-site pharmacy** (website) - **Euthanasia** (website) - Species listed on the website: **dogs, cats, rabbits** ## People - **Rebecca Castle** is credited in a detailed review with ongoing case management “since opening,” including treatment for **allergies**, **tumour removals**, a **toe amputation**, and **eye surgery**. The same review highlights her **attention to detail** (including the pet’s appearance after surgery) and describes her communication as **calm and clear** during stressful decisions. - **Sandra** is praised for handling a pet with “thoughtful, detailed feedback throughout” the visit, with the owner specifically noticing the way she looked after their dog during the appointment. - The wider team are repeatedly described as **patient with dogs** and focused on making vet visits feel positive (e.g., one owner says their dog now experiences the vet as a “happy experience”; another mentions a puppy falling asleep during feet trimming). ## Reviews **5.0 stars from 189 reviews.** Themes below are drawn from the latest written reviews available to us. - **Complex procedures described with good outcomes:** owners mention allergies management, tumour removal, toe amputation, and eye surgery, with one review emphasising careful handling of post-surgical results. - **Communication and follow-through during appointments:** multiple reviewers highlight clear explanations and detailed feedback while care is being delivered. - **Low-stress handling for pets:** several reviews describe pets enjoying visits, including patience with a dog and a puppy relaxing enough to fall asleep during feet trimming. - **Convenience and responsiveness:** owners call out quick, effective communication via the clinic’s **app** (and the website also lists **live chat**).

## Summary Village Vet St Johns Wood is part of the Village Vet group. The practice describes a team of two permanent vets, three registered veterinary nurses, and two receptionists, and notes a recent refurbishment that added three new consulting rooms plus separate cat and dog waiting areas. Based on the clinic’s stated facilities (on-site lab, digital x-ray, dental x-ray, operating theatre) and recent reviews, it appears set up for both routine care and same-day urgent problems—one owner specifically mentions being fit in as an emergency close to closing time. Named vets in recent feedback include Dr. Kelly Moore, praised for being knowledgeable and reassuring. ## Services - Consultations for any condition (including urgent cases; transfer to a main hospital may be needed in extreme circumstances). - Routine preventative care: vaccinations, parasite prevention, neutering, annual health checks, flea and worm treatment. - Travel-related appointments for animals needing to travel. - Surgery with an equipped operating theatre (the site mentions multiparameter monitoring). - Day hospital for pets needing fluid therapy. - Diagnostics on site: laboratory testing, digital x-ray, dental x-ray. - Dentistry: scale and polish and complex extractions. - Veterinary nurse clinics, including weight/obesity support, nail clips, and anal gland expression. - Microchipping. - Nutrition advice. - Compassionate euthanasia appointments. - Out-of-hours care is provided by Village Vet Hampstead Hospital (24/7), as stated on the website. ## People - **Dr. Kelly Moore (vet)**: mentioned by name in reviews for being “wonderful” and “very knowledgeable” with a French Bulldog, and for an attentive, reassuring manner in an urgent visit. - **Venus (role not stated)**: praised alongside Kelly for “amazing service” in a recent review. ## Reviews **Google rating: 4.7 stars from 141 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Being accommodated for urgent care: one owner says they were fit in as an emergency when the practice was about to close. - Calm, confidence-building communication: the vet is described as “attentive and reassuring.” - Specific staff call-outs: Dr. Kelly Moore is described as knowledgeable; “Venus and Kelly” are thanked for their service. - Premises update noticed by clients: one reviewer comments that the clinic “has just had a refurb so looks lovely.”

## Summary Village Vet Highgate is part of the Village Vet group (a multi-site chain). Based on the clinic’s own information, it positions itself around both preventative care and treating illness, with a menu that includes nurse clinics and longer-term management (senior pet care, nutrition/obesity) as well as treatment options such as internal medicine, dental care, hydrotherapy and laser therapy. Out-of-hours and emergency cases are directed to the group’s Hampstead practice, which is described as open 24/7 for emergency pet care. From the latest reviews available, owners describe both urgent, fast-acting care (including a cat being “extremely ill” and treated quickly) and sharp disagreement about costs—one reviewer cites a high estimate for a dog dental clean and high prices for parasite preventatives compared with online purchasing. ## Services Services listed by the practice include: - Consultations and annual health checks - Vaccinations and microchipping - Neutering - Veterinary nurse clinics - Senior pet care - Nutrition and obesity management - Flea and worm treatments - Pet dental care (teeth cleaning is specifically discussed in a review) - Internal medicine - Hydrotherapy - Laser therapy Emergency/out-of-hours: - The practice states that out-of-hours and emergency care is available via their Hampstead practice, described as open 24/7 for emergency pet care. ## Pricing Explicit figures mentioned in reviews: - Dog teeth cleaning enquiry quoted at **£1,000–£1,500** (reviewer report). - NexGard and Milbemax purchase total of **£112** at the practice (reviewer report). ## People - **Sheldon**: Mentioned by name in a recent review. An owner says they have “total trust” in Sheldon and the team for routine care and for acting swiftly when their cat was extremely ill, which they believe saved the cat’s life on two occasions. Reception/team experience is mixed in the latest reviews: - One reviewer reports reception staff “sound mildly irritated” on the phone. - Another describes the team as “warm and friendly,” which they felt helped during stressful visits. ## Reviews **4.6 stars from 268 reviews.** Themes below are drawn from the latest written reviews available to us. - **Swift action in serious illness:** One owner reports rapid treatment when their cat was “extremely ill,” believing it saved her life twice. - **Pricing concerns:** One reviewer describes the clinic’s pricing as “insane/extortionate,” citing a **£1,000–£1,500** dental clean estimate and **£112** paid for NexGard/Milbemax compared with cheaper online prices. - **Record-keeping/insurability concern:** One reviewer says past notes about “hypothetical concerns” on their cat’s record made the cat uninsurable (their account). - **Communication tone varies:** Reports range from “warm and friendly” to reception sounding “mildly irritated.”

## Summary Eliza Vet describes itself as an **independent** veterinary clinic. Based on its website and recent client accounts, it appears particularly set up for **orthopaedic and complex surgical cases**, alongside routine care, with **rehabilitation (hydrotherapy/physio)** available as part of recovery. Owners repeatedly describe detailed pre-op explanations (including one account of a surgeon **using 3D models and a screen** to show what would be done and which prosthetic components would be ordered), and frequent updates such as a **post-op phone call the same morning** after a spay. Several reviews also mention help beyond the consult room—e.g., **handling insurer administration on request** and being flexible about discharge/pick‑up timing when a pet needed to be more settled before going home. ## Services From the clinic website summary and the latest reviews, services specifically referenced include: - **Orthopaedic surgery** - **TPLO** for cruciate ligament injury (followed by **hydrotherapy and physiotherapy** in one review) - Fracture/trauma surgery (e.g., surgery after a dog broke multiple paw bones; another case where wounds required more serious intervention after **X-ray**) - “Leg surgery” (described alongside structured pre-op explanations and prosthetic component ordering) - **Soft-tissue surgery** - **Spay** procedure (with pre- and post-op communication described) - **Mass removal** (a sarcoma behind the ear removed fully, per one owner) - **Diagnostics** - **X-ray** mentioned in a case where injuries were reassessed as life-threatening after imaging - Website lists **heart and abdominal scanning** - **Neurology/orthopaedics (website-listed)** - **IVDD treatment** - **Airway surgery (website-listed)** - **BOAS correction surgery** - **Rehabilitation (website-listed and review-supported)** - **Physiotherapy and hydrotherapy** - **Telemedicine (website-listed)** - **Emergency care (website-listed)** - The website states **24/7 emergency care**, with advice to **call for guidance before travelling**. ## People - **Dr Dario** (named repeatedly; described by one reviewer as “a surgeon himself”) - Owners most often highlight **clear, detailed explanations** of options and risks (including a report of demonstrating a planned procedure using **3D models**). - Multiple accounts describe him handling **urgent, serious cases** (e.g., cruciate ligament injury requiring TPLO; severe injuries identified after X-ray; post-accident fracture surgery). - Follow-through is a recurring theme: examples include **weekly check-ups** during recovery in one case, and being responsive to questions during rehab/discharge. - **Nicole** (named in one review) - Mentioned as part of the team during a life-threatening situation where the owner felt the clinic “saved our dog’s life.” - **Arietta** (named in one review) - Mentioned alongside Dr Dario as leading the clinic, in the context of an intensive surgery and recovery. - **Nursing/front-desk team** (roles not individually named in most reviews) - Owners cite practical support such as **discharge guidance**, answering questions, and (in one account) **managing insurance administration** at the owner’s request. ## Reviews **4.9 stars from 111 reviews.** Themes below are drawn from the latest written reviews available to us. - **High volume of surgical success stories**, especially orthopaedic cases (TPLO for cruciate injury; fracture repair; leg surgery), with owners describing strong recoveries. - **Communication during procedures** is repeatedly concrete: pre/post-op briefings, time-specific updates (e.g., a call around late morning confirming a spay went well and the dog was in recovery), and explaining reasoning behind treatment choices. - **Rehab and follow-up** are frequently mentioned (hydrotherapy/physio after TPLO; repeated check-ups during healing; availability for additional check-ups when needed). - **Cost sensitivity and admin support** come up in specific ways: one owner says the vet “kept the cost down” so treatment was affordable; another mentions pricing felt “fair,” and one describes the clinic handling insurer administration on request.

## Summary Home Vets Central London is an independent in-home veterinary service established in 2013, focused on providing consultations at home for dogs and cats. The website emphasises “unrushed” appointment time and personalised care; recent reviews back this up with repeated mentions of pets staying calmer because they don’t need to travel. Owners also highlight clear booking/availability information and gentle handling to reduce stress during consultations. Named vets mentioned in reviews include Dr Jose and Dr Cesar, with one reviewer describing support over 3–4 years and quick responses to queries from Nuria. ## Services - In-home veterinary consultations for **dogs and cats**. - **Check-ups** (website). - **Vaccinations** (website). - **Diagnostic tests** (website). - **Dental checks** (website). - **Pet export** support (website), including **OV-certified documentation** (website). ## People - **Dr Jose (vet/Dr)**: Mentioned across multiple reviews for handling cats and dogs in ways that minimise stress during the consultation, and for a calm, gentle approach with nervous pets. - **Dr Cesar (vet/Dr)**: Mentioned as providing careful treatment for a kitten. - **Nuria**: Mentioned as replying quickly to client queries and providing ongoing support. ## Reviews **Google rating: 4.9 stars from 152 reviews.** Themes below are drawn from the latest written reviews available to us. - Pets are described as **less stressed at home**, with owners noting calmer behaviour compared with clinic visits. - **Handling and bedside manner**: reviewers repeatedly mention gentle, confident handling of cats, dogs, and kittens during consultations. - **Booking experience**: one reviewer specifically notes easy booking and that appointment availability was made very clear. - **Continuity/ongoing support**: one owner describes the team checking on their cat over **3–4 years**, with responsive follow-up to queries.